New – Customer relations management (CRM) is about maintaining long-term customer relationships. This book looks at creating and managing customer relationships.
Posted by Wisdom about Business, May 29th, 2010, Category: Customer Management, Write a comment
Professor Andrew Hopkins deals with the topic of leadership in his book Failure to Learn – the BP Texas City Refinery Disaster. His analysis of The Baker Panel findings is both salient and critical of BP’s capacity to manage safety …
Posted by Wisdom about Business, May 13th, 2010, Category: Leadership, Write a comment
The hardcover version of “Open Leadership ” is due to be in stores the end of May but I have 400 galleys of the book available for bloggers and Twitter-ers to review as long as you meet some basic criteria (see below) …
Posted by Wisdom about Business, April 25th, 2010, Category: Leadership, Write a comment
The main objective of this book is to introduce and familiarise the reader with the financial management of the business enterprise. This involves learning the takes place, as well as a number of Additionally, a number of finance …
Posted by Wisdom about Business, April 17th, 2010, Category: Financial Management, Write a comment
Bulletproof Your IP Strategy Through Business Analytics – Part 2 – an excellent and easy to understand example of this strategy is cited by davenport and harris in their book, competing on analytics. the cited case stu…
Posted by Wisdom about Business, April 8th, 2010, Category: Analytics, Write a comment
An excellent and easy to understand example of this strategy is cited by Davenport and Harris in their book, Competing on Analytics .
Posted by Wisdom about Business, April 4th, 2010, Category: Analytics, Write a comment
Scholars, and people generally, look at leadership in a very different way than they did a generation ago. Leadership was seen as something that was straightforward, done “by the book,” and could be easily learned.
Posted by Wisdom about Business, March 17th, 2010, Category: Leadership, Write a comment
I’ve only read one other book on customer relationship management (not a textbook), so I didn’t have a lot to compare it to. Neverless, I found a lot of valuable information here. The book is very easy-to-read, though it’s sometimes …
Posted by Wisdom about Business, March 11th, 2010, Category: Customer Management, Write a comment
Product Description This book focuses on problem-solving from managerial, consumer, and societal perspectives. It emphasizes both the business.
Posted by Wisdom about Business, March 6th, 2010, Category: Risk Management, Write a comment
This book provides introductory material about enterprise risk management , and the role of risk in decision making. It presents enterprise risk management from.
Posted by Wisdom about Business, February 20th, 2010, Category: Risk Management, Write a comment
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